HubSpot Systems Administrator

Hi 👋 we’re Genio. We create beautifully simple learning tools that boost knowledge, skills, and confidence.

• We’re a SaaS scale up and one of the fastest growing tech companies in the North. 
• There’s 100+ of us around the UK with our HQ in Leeds. 
• Our software is award-winning and used by 100,000s of students at over 800 universities & colleges worldwide. 
• We’re growing so we can achieve our mission to support 1 million students to become better learners by 2030. 

🚀 About the role

In this high-impact, hands-on role, you will own and maintain our HubSpot ecosystem and adjacent revenue systems, ensuring they remain clean, reliable, and perfectly tuned for our pre-sales and post-sales teams.

You’ll be the person others rely on to keep our daily engine running smoothly, balancing proactive system administration with reactive support.

👥 Meet the team

You’ll work closely with our Sales and Marketing teams, as well as Finance and Data. Here’s an idea of who you might meet throughout the process:

Dan - Head of Business Operations

Emily - Revenue Operations Specialist

Sam - Revenue Operations Analyst

💪 What you’ll be doing 

Systems & Tools

• Platform Ownership: Lead administrator for the full HubSpot suite and integrated revenue tools.
• System Health: Manage day-to-day health, including data quality, workflows, pipelines, and internal support tickets.
• Innovation: Stay current with HubSpot releases and AI features to simplify or retire redundant configurations.

Process & Projects

• Lifecycle Optimisation: Simplify and document commercial processes from pre-sale through post-sale.
• Stakeholder Alignment: Gather requirements from revenue teams to translate needs into pragmatic system improvements.
• Project Delivery: Independently manage and deliver projects that enhance system reliability and team efficiency.

👤About you:

• Solid hands-on HubSpot administration experience. Comfortable working across multiple Hubs and understanding how they interconnect.
• Familiarity with adjacent revenue tools (e.g. enrichment, integration platforms, sales engagement tools) and how they connect to a CRM ecosystem.
• Ability to diagnose and fix system issues cleanly with a strong grasp of logic-based automation and technical concepts.
• Organised and proactive; able to prioritize a high-volume workload in a fast-paced scale-up environment.
• Excellent communication skills to translate business requirements into functional system changes.
• Curiosity to explore new tools and AI features to drive team effectiveness.

💰Salary and benefits:

£31,000 - £36,000 dependent upon experience 

🏖️ 33 days annual leave (Inclusive of bank holidays)

🎄 3 gifted days off at Christmas

💰 EMI Share Options Scheme

🎓 Generous individual learning and training allowance 

⌚ Truly flexible hours to suit when you work best 

💻 Full home working set up and beautiful collaborative office space 

🚗 Free Leeds City Centre office parking

🌴 Nomad working policy with family travel insurance 

🍼 Enhanced 26 weeks maternity and 4 weeks paternity (fully paid)

🤍 Health cash plan (from glasses to massages) 

💸 6% employer pension contribution

📍Location: 

We have a beautiful office space in Leeds and we love it when we get together to collaborate in person. We typically operate a hybrid way of working, however some of our roles support remote working within the UK, if you live more than 50 miles from the office. 

We will discuss ways of working with you at interview however if you have any questions before you apply please reach out to [email protected] 

💡 What to expect next: 

We’ll review your application and provide a response within 1 week. Even if it’s not the news you’d hoped for, we appreciate it’s good to know either way. 

If we invite you to meet with us for interview, here’s an overview of what the process will look like: 

1. Introductory interview with someone in our Recruitment team (30 minutes). 
2. Interview with the hiring manager and another Genio colleague (1 hour 30 minutes). This includes a 30 minute competency based interview plus a 1 hour culture and values interview.

Ahead of your interview you will receive a confirmation email outlining who you’ll be meeting and when, anything you’ll need to prepare in advance and any resources we think you might find helpful.  

👀 Interested in learning more about a career at Genio? 

Here are a few further resources:

About Genio

Life at Genio

Case studies and user stories

💌 Not quite the right role for you however you’d love to be a part of Genio’s journey? 

Let’s connect! Reach out to [email protected] and we’ll add you to our network, to keep you updated with any future opportunities we think you might be interested in.

📄 Applicant Privacy Notice 

We think it’s important that you understand how we use and handle your personal information, so here’s a link to our privacy notice. By submitting your application, you’re confirming that you’ve read and understood this notice.