Marketing Operations and Executive Coordinator

Marketing Operations & Executive Coordinator

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 450-person company that has most of our team in India and Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier. Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies.

If you like one of the Frontier roles, and you apply, and you’re accepted, we’ll screen you with a couple of internal interviews, and will work on getting you an interview for a full-time job within the month. Think of us as your personal talent agent, and good luck with the application :)

About TVP NYC

TVP NYC was founded in 2012 by Jason Sochol and Omri Bokjo, recognizing the need for high-quality branded merchandise, eCommerce solutions, and fulfillment services. TVP has supported the launch of hundreds of successful merchandise programs, from celebrity foundations to major brands, handling everything from product design to logistics. Our strength lies in seamless execution—managing everything behind the scenes so our clients can focus on their brand and community.

Position Overview

We are looking for a highly organized, detail-oriented Marketing Operations & Executive Coordinator to support our Director of Retained Support & Retention Marketing. This role is equal parts executive coordination, client communication, and hands-on marketing execution.

This person will be a true extension of the Director—helping manage movement across retained accounts, ensuring clear communication, and executing core marketing deliverables such as email marketing, social posting, and blog content. The ideal candidate is an excellent communicator, enjoys executing marketing work (not just planning it), and wants to grow deeper into retention and lifecycle marketing.

Key Responsibilities Executive & Retainer Coordination

•  Support the Director in managing retained client accounts and ongoing initiatives.

• Track movement across retainers (new requests, changes in scope, priorities,

  deadlines).

• Review recorded calls and call summaries in Attio to identify action items and follow-ups.

•  Create and track follow-up tasks to ensure commitments are completed on time.

• Handle a high volume of written communication with clients—clear, professional, and

  confident English is essential.

•  Attend select internal or client calls when needed.

  Marketing Execution (Primary Focus)

• Email Marketing (Klaviyo):

• Content & Channel Execution:

Marketing Operations & Internal Coordination

• Own and maintain the internal marketing calendar (email, content, social).

• Coordinate with internal contributors and independent contractors (ICs) to ensure assets

  are delivered on time.

• Track dependencies, flag risks, and follow up proactively.

• Create lightweight systems and documentation to keep marketing execution organized

  and repeatable.

  Learning & Growth

• Develop a strong understanding of retention marketing and lifecycle strategy.

• Learn how marketing supports long-term growth within retained client relationships.

•  Gradually take on more ownership across marketing execution and operations.

  Qualifications Required

•   Excellent written and verbal English (international school background strongly preferred).

•   Strong organizational, follow-through, and prioritization skills.

•   Experience executing or supporting marketing work (email, content, social, or similar).

•   Comfort working across multiple clients and parallel workstreams.

•   Ability to turn call notes and conversations into clear, actionable next steps.

  Preferred

• Experience with Klaviyo or another email marketing platform.

• Familiarity with CMS tools and social platforms.

• Agency or retained-services experience.

• Interest in retention, lifecycle marketing, and long-term client growth.

  Personal Attributes

• Extremely detail-oriented and proactive.

• Comfortable owning execution, not just coordination.

• Clear, calm, and professional communicator.

• Curious, motivated, and eager to grow in marketing.

• Thrives in a fast-paced, multi-client environment.

Why This Role Matters

• You’ll work directly with a senior director and have meaningful ownership.

• You’ll gain hands-on experience in retention and lifecycle marketing.

• You’ll help define and improve internal marketing operations.

•  Strong growth path into senior marketing or operations roles.