At Athena, we empower exceptional talent with boundless opportunities to achieve more. We achieve this by pairing exceptional EAs from the Philippines and Kenya with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our clients' work and lives.

With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.

Role Overview

As a Growth Operations Specialist, you will own the technical administration and integration ecosystem of HubSpot for the Growth Team — ensuring the platform and its connected tools operate reliably, with clean data and workflows aligned to business goals. You will drive pipeline growth by optimizing lead generation and conversion processes that result in more booked calls and a healthier sales pipeline overall. Beyond platform ownership, you will support lifecycle campaigns and continuously improve CRM architecture efficiency to ensure every stage of the customer journey is set up for measurable impact.

Duties & Responsibilities

• CRM Strategy Development and Execution

• CRM Optimization and Automation

• Platform Operations & Integrations:

• User Experience and Interface Enhancement

• Data Analysis and Insights

Key Stakeholders

Revenue Team, Advisors

Skills

• Analytical Skills

• Communication and Collaboration

• Technical Proficiency

Competencies

• Strategic Thinking

• Data-Driven Decision Making

• Leadership and Cross-Functional Collaboration

• Communication and Influence

• Adaptability and Creative Problem Solving

Relevant Experience Required

• 3+ years of experience in CRM, conversion rate optimization, or related roles.

• Proven track record of driving CRM optimization initiatives and improving engagement metrics.

• Experience with HubSpot CRM, including advanced automation and analytics.
   

Educational and Certification Requirements

• Bachelor's degree in marketing, business, computer science, or a related field.

• MBA or relevant certifications (e.g., HubSpot Certifications) are a plus.

Direct Reports and Span of Control

• This is an Individual Contributor role.
   

Equal Opportunity Employer: At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.